Privacy Policy

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RavandiConstruction (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you contact us, request a quotation, book our services or work with us.

We may collect:

• Your name
• Email address
• Telephone number
• Property or project address
• Billing and payment information
• Construction project requirements
• Information provided during consultations
• Details of communications between you and RavandiConstruction
• Photographs, plans or documents relating to a project where necessary
• Website information such as IP address, browser type and device information where applicable

We only collect information that is reasonably necessary to operate our business and provide our services.

We may use your information to:

• Respond to enquiries
• Prepare quotations and estimates
• Arrange consultations and site visits
• Provide construction and project-management services
• Communicate with you about your project
• Process invoices and payments
• Maintain project records
• Coordinate with contractors, subcontractors and suppliers
• Improve our services and customer experience
• Meet legal, accounting, tax and regulatory requirements
• Protect our business against fraud, misuse or security threats

Depending on the circumstances, we may process your personal information because:

• It is necessary to provide a service you have requested
• It is necessary to perform a contract with you
• We have a legitimate business interest
• We have a legal or regulatory obligation
• You have provided consent where consent is required

We may share relevant information with trusted third parties where necessary to provide our services or operate our business.

These may include:

• Contractors and subcontractors
• Building-material suppliers
• Architects, surveyors and other professional advisers
• Accountants
• Payment providers
• Website and IT providers
• Legal advisers
• Government, regulatory or law-enforcement authorities where legally required

We do not sell your personal information to third parties.

Information about your property or construction project may be collected where necessary to provide our services.

We take reasonable steps to ensure that project information is only accessed by people who need it for legitimate business purposes.

Payments may be processed through third-party payment providers.

RavandiConstruction does not normally store complete payment-card details. Payment providers may process and store payment information in accordance with their own privacy policies and security procedures.

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Unauthorised disclosure
• Destruction
• Misuse
• Unauthorised alteration

However, no electronic storage system or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer to meet legal, accounting, tax, insurance or dispute-resolution requirements.

Project records may also be retained for a reasonable period for customer-service, warranty and business-record purposes.

If our website uses cookies, cookies may be used to:

• Make the website function correctly
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Support analytics or marketing where applicable

Where required by law, we will request consent before using non-essential cookies.

Where permitted by law, RavandiConstruction may contact you about our services, offers or business updates.

You can opt out of marketing communications at any time by contacting us or using an unsubscribe option where provided.

Under UK data-protection law, you may have rights including:

• Requesting access to your personal information
• Requesting correction of inaccurate information
• Requesting deletion of information in certain circumstances
• Restricting certain processing
• Objecting to certain processing
• Requesting data portability where applicable
• Withdrawing consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Our website or communications may contain links to third-party websites.

RavandiConstruction is not responsible for the privacy practices or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Our services are intended primarily for adults and businesses. We do not knowingly collect personal information from children unless appropriate consent has been provided by a parent or legal guardian where required.

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or legal requirements.

The latest version will be published with an updated “Last Updated” date.

If you have questions about this Privacy Policy or how RavandiConstruction handles your personal information, please contact us:

RavandiConstruction
Email: [tararavandi@gmail.com]
Phone: [07981191666]
Business Address: [27 Ashford Crescent, Birmingham, B23 6PL, UK]

If you are unhappy with how we have handled your personal information, please contact us first so we can investigate and attempt to resolve your concern.